Platform Module/OMNI-CHANNEL CORE

Omnichannel Marketing Platform & Real-Time Social Messaging Hub

Unify Instagram, WhatsApp, TikTok, Facebook & web chat in one omnichannel customer engagement software. Streamline marketing automation with sub-1.2s AI replies and human takeover.

Channel Response Time
Automated 24/7 across Meta, WhatsApp & Web
< 1.2s
Lead Capture Lift
Via automated Post Comment-to-DM workflows
+310%
Unified Channels
Instagram, YouTube, WhatsApp, Facebook, TikTok, LinkedIn & Web
7+ Native
Omnichannel Marketing Platform & Social Messaging Hub

Eliminate fragmented social inboxes and missed customer intent

Customers engage across Instagram comments, Facebook Messenger, WhatsApp threads, and website chat simultaneously. FluxBloc binds all channels directly to your AI bots and live agent console so every interaction is captured, verified, and converted in under 1.2 seconds.

For Social Media & Growth Teams
Turn post comments into warm direct-message leads within 5 seconds.
For Customer Support Leaders
Unify fragmented messaging apps into a single 24/7 inbox with instant human takeover.
FluxBloc — Omni-Channel Hub Engine
LIVE TELEMETRY
Channel Response Time
< 1.2s
Lead Capture Lift
+310%
Unified Channels
7+ Native
Active Architecture & Data Pipelines (fluxbloc DB)
connected_accounts & channel_config (Multi-platform bindings)
omnichannel_log & chat_thread (Real-time message routing)
Meta Graph API v21.0 & WhatsApp Cloud API
ENTERPRISE CAPABILITIES

Everything built into Omni-Channel Hub

Production-ready AI pipelines, vector search, and real-time automation engineered for scale.

Meta Graph API

Meta Facebook & Instagram Native Bindings

Bind Facebook Pages and Instagram Business profiles directly to dedicated AI Chat Bots with one-click OAuth and real-time event orchestration.

Included in FluxBloc Platform
WhatsApp Cloud

WhatsApp Business Cloud & Template Engine

Manage E.164 WhatsApp Business numbers, WABA accounts, and pre-approved utility, marketing, and authentication message templates.

Included in FluxBloc Platform
Social Automation

Automated Post Comment-to-DM Funnels

Configure keyword and intent triggers on specific social posts to automatically reply to public comments and dispatch personalized DMs with CTA links.

Included in FluxBloc Platform
Lead Qualification

AI Lead Qualification & Identity Verification

Verify customer contact details, qualify budget and timeline inside chat flows, and store HMAC-indexed, AES-256-GCM encrypted contact profiles.

Included in FluxBloc Platform
Live Inbox

Real-Time SSE Unified Agent Inbox

Stream live conversations via PostgreSQL LISTEN/NOTIFY and Server-Sent Events (SSE) with unread counters and instant human takeover.

Included in FluxBloc Platform
Observability

Full Omnichannel Delivery Audit Trail

Track every inbound and outbound payload, provider status code, and retry event across all messaging providers in real time.

Included in FluxBloc Platform
HOW IT WORKS

From setup to measurable ROI in 4 steps

Launch Omni-Channel Hub Free →
01 • Connect

Bind your social pages, WhatsApp numbers & web domains

Authorize Facebook Pages, Instagram Business, and WhatsApp Cloud API with one-click OAuth.

02 • Assign Bots

Attach dedicated AI bots to each channel

Assign trained AI Chat Bots to handle first-touch replies or configure automated post comment rules.

03 • Stream & Converse

Messages stream into the live WebSocket inbox

AI answers queries in under 1.2s while human agents can monitor, search, and takeover at any moment.

04 • Capture Leads

Automatic CRM qualification and lead logging

Qualified contact details and conversation summaries sync immediately into CRM leads and tasks.

Ready to activate Omni-Channel Hub?

Start your 7-day free trial on Engage or Premium, or book a live walkthrough.